Returns & Exchanges

At Grabie Art, we want you to be fully inspired by your creative tools, which is why we offer a 30-day return policy for unused items in their original packaging. Whether you received a damaged product or simply changed your mind, our team is here to ensure a smooth and artistic experience.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and a brief explanation of the reason for your return.

• 2.
  Prepare Your Package

  Securely pack the unused art supplies in their original box, ensuring all components and protective materials are included.

• 3.
  Ship the Items

  Affix the provided return shipping label to your package and drop it off at the nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.