Frequently Asked Questions
Everything you need to know about your Grabie Art journey.
How long does shipping take for my art supplies?
Standard shipping usually takes 7-15 business days depending on your location. Once your order is processed, you will receive a tracking number via email to monitor your delivery.
What is your return policy if I am not satisfied?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return request.
Are Grabie art materials professional grade?
Yes, we pride ourselves on providing high-quality, artist-grade materials that are suitable for both beginners and professional artists, ensuring vibrant pigments and durable tools.
Do you ship internationally?
Grabie Art ships to many countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Can I track my order in real-time?
Absolutely. Once your order has shipped, you can use the tracking link provided in your confirmation email or visit our 'Track Order' page on the website.